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Please allow 1-3 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
How long will it take for my order to ship?
Orders are processed within 1–2 business days after confirmation. Delivery timelines:
- Bangalore: 1–3 days
- Other locations: 3–7 days
Do you offer free shipping?
Free shipping may be available on selected products or order values. Shipping charges (if any) are shown at checkout.
Can I change my shipping address after placing an order?
Yes, you can request a change before the order is shipped. Please contact us immediately.
What if my package is delayed or lost?
If your order is delayed, please contact us. In case of lost shipment, we will coordinate with the courier and resolve the issue.
Payment Information
What payment methods do you accept?
We accept:
- UPI (Google Pay, PhonePe, Paytm)
- Debit/Credit Cards
- Razorpay Payment Gateway
Is my payment information secure?
Yes, all transactions are processed through secure encrypted payment gateways. We do not store your card details.
Can I use multiple payment methods for my order?
Currently, only one payment method per order is supported.
When will I be charged for my order?
You will be charged immediately after placing the order and confirming payment.
Return & Exchange
What is your return policy?
We accept returns only for:
- Damaged products
- Defective items
- Wrong product received
Return request must be raised within 3 days of delivery.
How do I return an item?
Contact us via:
📧 info@vijayshreemobiles.com
📞 +91-77374 63676
Share order details and product images for approval.
Are there any items that cannot be returned?
Yes:
- Used products
- Items without packaging
- Clearance/sale items
When will I receive my refund?
Refunds are processed within 5–7 working days after product inspection.
